This post explains in more detail the functionality available on the Accelerate tier of OpinionX.
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Survey Privacy Settings
Coming Soon ๐
SAML Single Sign-On
Coming Soon ๐
Priority Support
Accelerate tier customers are always at the top of our list when it comes to customer support. Beyond getting faster replies to emails and live chat, we also set up Slack Connect channels with Accelerate Tier customers that allows for even faster responses, engagement from the broader OpinionX team (whether customer support or technical advice from the engineering team), and room for better conversations over a longer time period.
Dedicated Success Manager
Quarterly Business Review calls help you plan how best to use OpinionX for your research needs, understand new features, and optimize how your team is conducting research on OpinionX โ all via your own dedicated Customer Success Manager.