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As of February 2024, the Data Processor has authorized the use of the following subprocessors:
OpinionX Limited
Location: the Republic of Ireland
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To develop and maintain the Services, including OpinionX’s web platform, create analytical reports, and to provide various business and operational services, including sales, marketing, business enhancement, bookkeeping as well as customer and other support services.
Microsoft
Microsoft Azure
Location: the Republic of Ireland
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To manage our application database.
Microsoft Clarity
Location: the Republic of Ireland
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To provide behavioral analytics and insights into product usage.
MongoDB
Location: the Republic of Ireland
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To provide managed database services for data storage, retrieval, and processing.
Google Analytics
Location: the Republic of Ireland
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To provide analytical reports of the OpinionX website and the Services.
Customer.io (Peaberry Software Inc)
Location: United States
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To facilitate email communications with service users.
Substack
Location: United States
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised): To facilitate email marketing.
Stripe
Location: the Republic of Ireland
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To create and manage invoices and (recurring) payments.
Intercom
Location: the Republic of Ireland
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To provide support services to users.
Sentry (Functional Software, Inc)
Location: United States
Contact person’s name, position and contact details: N/A
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorized): To monitor and track users for the identification and the solving of errors in our application.